MetroMail mailing solutions

About us

MetroMail is a mailing and fulfilment house specialising in: laser, digital and litho printing, envelope and polywrap enclosing and hand fulfilment; serving the direct mailing industry.

  • Founded in 1988
  • Part of the Saga Group
  • Annual output of approx. 220 million packs/350 Million printed A4 pages
  • Purpose-built 140,000 sq. ft. building.

We have attained a number of quality standards

  • ISO 9001 Quality Management.
  • ISO 14001 Environmental Management.
  • ISO 18001 Occupational Health & Safety Management.
  • ISO 27001 Information Security Management.
  • We are certified to the sustainable forest, chain of custody standards of both FSC and PEFC.
  • In 2015 we were awarded the ‘Sword of Honour’ by the British Safety Council for outstanding achievement in Occupational Health & Safety.
  • MetroMail is currently accredited to the Investors in People award.

TIMELINE

1988 1989 1994 1995 2000 2003 2005 2008 2009 2010 2011 2012 2014 2016

1988

MetroMail was founded as a hand packing fulfilment company


Leased their first site on Palmer Road, Peterlee - 40,000 sq. ft. site

1989

Became part of The Saga Group

1994

Accredited ISO 9001 for Quality Management


New MD - John Poland

1995

Gained Investors in People 'Silver' Award


Introduced polywrap fulfilment

2000

Moved to new site in Whitehouse Park, Peterlee - 90,000 sq. ft. site


Accredited ISO 27001 for Information Security

2003

Accredited ISO 18001 for Health and Safety


Accredited ISO 14001 for Environmental Management

2005

New MD - Alan Purvis

2008

Won NE Training Company of the year award

2009

Purchased the disaster recovery site


Expanded services to automated transactional fulfilment


Investment into our first 24 station Pitney Bowes machine

2011

Investment into Litho printing

2012

Invested in a card affixing machine

2014

Investment into Canon Technology lines

2016

New MD - Chris Pygall


Rebrand

2010

A further 3 x 24 station Pitney Bowes machines purchased

MetroMail Unit 6, Fox Cover Enterprise Park,
Admiralty Way, Seaham SR7 7DN    +44 (0) 191 301 1700

Investors in People
ISO 9001
ISO 14001
ISO 18001
ISO 27001
Sword of Honour